After Sales

Beyond service providing, we follow a strong after sales strategy to always keep clients satisfied.

Supporting Our Clients

Our job doesn’t end when we supply clients with chemicals and spare parts. Hydrojac’s team likes to maintain success with our business partners through regular follow-ups and visits to make sure clients receive remarkable business cooperation.

Supervision

Providing safe, supportive opportunities to raise issues, explore problems, and discover new ways of handling challenges in a quick manner

Follow-up

Contacting clients on a regular basis to make sure all equipment is working safely and efficiently. Proactively ask if there is any help to offer to clients and/or success partners.

Analysis

Frequent analysis takes place to understand problems facing clients, and to explore conducted data to prevent challenges and future issues. Our regular analysis, organises, interprets, structures and presents the data to always deliver an exceptional quality of services.

Monthly visits

Hydrojac is keen to offer monthly visits to clients to make sure customer expectations are met. The trust, loyalty, and success between Hydrojac and its partners are powered by regular visits.

Training

Hydrojac team offers training sessions for workers in different industries to help them learn the basics of boilers’ operations and steam production. The team educates workers with all the needed information for boilers’ functions and safe usage. With Hydrojac, workers are trained to work efficiently in a cost-effective way.

Open chat